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Ek 999 Terms & Conditions – Full Version in Bengali

Please read the following terms and conditions carefully before using our platform. They define the rights and responsibilities of both you and EK 999.

Last updated: January 2026

Key Terms at a Glance

A quick overview of the most important aspects of EK 999's terms and conditions.

Account Registration

You must be at least 18 years old to open an account with ek 999. Each individual may operate only one account. Registration with accurate information is mandatory.

Deposits & Withdrawals

All deposits and withdrawals must be made through the designated payment methods. Minimum deposit and withdrawal limits must be observed. Third-party transactions are strictly prohibited.

Bonuses & Offers

Each bonus offer has its own wagering requirements. Misuse of bonuses may result in account termination. Only one bonus can be active at a time.

Account Security

Keeping your password confidential is your responsibility. Sharing your account with others is not allowed. Any suspicious activity must be reported to EK 999 immediately.

Prohibited Activities

Fraud, match-fixing, money laundering, and any other dishonest activity are strictly prohibited. If detected, the account will be terminated and the balance forfeited.

Responsible Gaming

EK 999 takes responsible gaming seriously. Members can set deposit limits, take a break, or use the self-exclusion feature at any time.

Important Notice: By using the EK 999 platform, you confirm that you have read, understood, and fully agreed to all of the terms and conditions below.

1General Terms & Applicability

These terms and conditions apply to the use of the ek 999 platform (both website and mobile app). By creating an account or starting to use the platform, you confirm that you have read and agreed to these terms.

EK 999 reserves the right to update these Terms & Conditions at any time. Any changes will be announced via a notice on the platform. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.

Scope of Application

  • These terms and conditions apply to the ek 999 website, mobile app, and all associated services.
  • Where any term conflicts with local law, local law shall prevail.
  • The Bengali version of these terms and conditions shall be considered the authoritative text.

If you have any questions about our terms, please reach out to our support team before creating an account: support@ek999.ws

2Account Registration & Eligibility

To open an account with EK 999, the following conditions must be met. Every member is strictly responsible for complying with these requirements.

Registration eligibility

  • Mandatory You must be at least 18 years old. Accounts belonging to users under 18 will be terminated immediately.
  • Each person may only register one account. If multiple accounts are detected, all of them will be closed.
  • You must provide your correct name, mobile number, and email at registration. Providing incorrect information may result in your withdrawal being blocked.
  • Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited.

Account Verification (KYC)

To ensure security, EK 999 may request identity verification documents at any time. Withdrawals may be temporarily put on hold until verification is complete. Documents commonly requested include:

  • Copy of National ID (NID) or Passport
  • Proof of mobile banking account ownership
  • Recent photograph (if required)

Your information is completely secure. EK 999 never shares your personal data with third parties.

3Deposit & Payment Policy

Making a deposit on EK 999 is simple and secure. However, certain rules must be followed.

Payment Methods Minimum Deposit Processing Time Fee
BKash ৳ 500 Instant Free
Nagad ৳ 500 Instant Free
Rocket ৳ 500 Instant Free

Important Deposit Terms

  • Deposits must be made only from a mobile banking account registered in your own name.
  • Deposits made by third parties are strictly prohibited and any such transactions will be voided.
  • If your account is not credited after a deposit, contact support immediately.
  • A deposit will never be credited twice. If a duplicate credit occurs, the excess amount must be returned.

Not using the correct reference number during a deposit may delay the crediting of funds. Please complete your transaction with accurate details.

4Withdrawal Policy

EK 999 is committed to fast, hassle-free withdrawals. Our goal is to process all withdrawal requests within 15 minutes.

Withdrawal Terms

  • Minimum withdrawal amount is ৳500.
  • Withdrawals can only be made to the same payment method used for the deposit.
  • The daily withdrawal limit is ৳1,00,000. For larger amounts, please contact support in advance.
  • Withdrawals may be temporarily held if account verification has not been completed.
  • Bonus balance cannot be withdrawn directly — it becomes eligible for withdrawal only after the specified wagering requirements have been met.

If you experience any issues after submitting a withdrawal request, please contact support with your transaction ID. We'll get it sorted quickly.

5Bonus & Promotions Terms

EK 999 offers its members a variety of bonuses and promotions. Each offer comes with specific terms that must be followed.

General Bonus Terms

  • Important Please read the terms and conditions of the relevant offer carefully before claiming a bonus.
  • The welcome bonus applies to first-time depositors only.
  • To withdraw a bonus, you must wager the bonus amount a specified number of times (wagering requirement).
  • Two bonuses cannot be active at the same time.
  • Any unused bonus will be forfeited once it expires.
  • Any attempt to claim bonuses through multiple accounts will result in all accounts being closed.

Reload & Loyalty Bonuses

Regular members have access to special reload bonuses and a loyalty points program. VIP members receive bonuses and cashback at higher rates. For more details, Rewards Page here.

Bonus abuse is strictly prohibited: ek 999 reserves the right to void bonuses and suspend accounts if strategic betting patterns are detected for the purpose of bonus abuse.

6Gaming Rules & Fairness

All games on EK 999 are operated to the highest standards with guaranteed fairness. Our game providers are internationally recognized and fully licensed.

General Gaming Rules

  • All game outcomes are determined by an RNG (Random Number Generator), ensuring complete fairness.
  • Ek 999 will not be held responsible for any disconnection occurring during gameplay. However, all game data is saved.
  • EK 999 reserves the right to correct any erroneous payouts resulting from technical errors.
  • In Live Casino games, the dealer's decision is final.

Sports Betting

  • If odds change after a bet is placed, the bet will be settled at the original odds.
  • Rules for cancelled or suspended matches are outlined on the relevant sports page.
  • Placing opposing bets on the same match (arbitrage betting) is strictly prohibited.

7Prohibited Activities

The following activities are strictly prohibited on EK 999. Violations will result in account termination and forfeiture of all deposited funds.

Financial crime

  • Money laundering or illegal fund transfers
  • Use of stolen cards or accounts
  • Filing fraudulent chargeback claims

Gaming fraud

  • Playing games using software or bots
  • Collusion or group manipulation
  • Exploiting game vulnerabilities

Account-Related

  • Running Multiple Accounts
  • Using or selling another person's account
  • Registering with false information

Technical abuse

  • Accessing from a restricted region via VPN or proxy
  • Attempting to hack or scrape the platform
  • Use of automated betting software

8Account Suspension & Closure

EK 999 reserves the right to temporarily suspend or permanently close an account under the following circumstances:

  • Serious breach of Terms & Conditions
  • Identity verification failure or submission of false information
  • Legal requirement or court order
  • Suspected fraud or dishonest activity
  • Extended inactivity (more than 12 months)

Account closure by member

If you wish to close your account voluntarily, please email support@ek999.ws. Make sure to withdraw all available balance before the account is closed.

9Privacy & Data Protection

EK 999 places the highest priority on protecting your personal information. We are fully transparent about how your data is collected, stored, and used.

  • Your personal information will never be sold to third parties.
  • All data is protected with SSL encryption.
  • Payment information is stored on a separate, secure server.
  • To read our full Privacy Policy Privacy Policy Page here.

EK 999 follows international data protection standards. Your information is in safe hands.

10Responsible Gaming

Ek 999 believes gaming is a form of entertainment, not a source of income. We encourage all our members to play responsibly.

Our Protective Features

  • Available Setting daily/weekly/monthly deposit limits
  • Available Temporary Break (Cooling-Off Period)
  • Available Self-Exclusion – 6 months to permanent
  • Available Reality Check Reminder

If you're struggling with gaming addiction, please reach out to our support team. For more information, Responsible Gaming page here.

Please note: Gaming is strictly prohibited for anyone under 18. If you know someone underage who is using the platform, please let us know.

11Dispute Resolution

Should any dispute arise between you and ek 999, we are always committed to resolving it in a friendly manner.

Complaint submission process

  1. Start by reaching out to our support team via live chat. Most issues are resolved instantly.
  2. If the issue remains unresolved support@ek999.wsWrite to us with full details and we'll respond within 24 hours.
  3. For complex disputes, EK 999's neutral dispute resolution team will review the matter and issue a final decision within 7 business days.

Including your transaction ID, date, and screenshots when submitting a complaint helps us resolve it faster.

12Changes to Terms & Contact

EK 999 may update these terms and conditions at any time. For significant changes, members will be notified via email or SMS.

Updated terms take effect from the date of publication. Continued use of the platform after any changes constitutes acceptance of the new terms. If you do not agree, you may close your account and withdraw your remaining balance.

Contact Us

Read the terms? Get started now

Play safely on EK 999 by following our terms and conditions. Registration is completely free.

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